Studio Policy

Refund and Cancellation Policy

At RococoDesigns, we take pride in offering exclusive and high-quality designs. Due to the nature of our products, we have specific policies regarding refunds and cancellations.

1.No Refund Policy:

Once a design has been downloaded, we do not offer refunds. This is because all our designs are exclusive, and granting refunds after download would compromise our commitment to privacy and exclusivity.

2.Post-Download Assistance:

To request assistance with a downloaded design, please reach out to our customer service team with the following information:

Your order number
A description of the changes or adjustments you need
Any additional details that can help us understand your requirements

Although we do not offer refunds, our creative team is dedicated to ensuring your satisfaction with your purchase. If you require any changes or adjustments to your downloaded design, please contact us, and we will be happy to assist you.

4.Legal Compliance:

Our policy complies with applicable consumer protection laws and ensures the protection of both our intellectual property and our customers' rights.

3.Requesting Assistance:

Payment Methods